Terms and conditions, webshop

General
We encourage you to read these terms and conditions in their entirety before submitting an order. The may be updated and vary from time to time, which is why we ask you to read the terms and conditions previous to every order you place in our Webshop.

A binding purchase agreement is entered into as soon as your order has been confirmed by us and an order confirmation has been sent from Rabalder to the e-mail address you submitted. If an item happens to run out of stock before the status has been correctly updated on the Webshop, Rabalder will notify you of this by e-mail. We may then suggest an alternative item, or cancel the order and refund your purchase. Rabalder reserves the right to decline or rescind a purchase agreement if fraud or other actions similar to fraud, are suspected.

To place an order in the Webshop you must be at least 18 years old and not under guardianship. Rabalder presumes that minors who carry out purchases in our webshop submit truthful information of their age and/or possess the necessary consent from their custodian to purchase the products. If not, the buyer may become liable for the possible costs an invalid agreement may involve. 

Prices
Occasionally there may be information in the Webshop that contains typographical errors or inaccuracies that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders if any information in the Webshop is inaccurate at any time without prior notice (including after you have submitted your order).

The prices in our Webshop constitute the total price (including VAT), but do not include delivery costs or potential payment fees. Outside the European Union, custom fees or other taxes and charges may be added to the purchase or may be applied by your bank or card provider. 

Discounted items are available as long as they do not run out of stock. Vouchers or discount codes are only valid once per person and purchase and only within the stated period of time, and may not be combined or transferred to another purchase, nor credited to a new item due to an exchange.

Payment
Payment is possible in the currencies set out in the Webshop. Payment can be carried out by PayPal and Apple Pay. Please note we are unable to accept gift cards, cash or checks as payment in the Webshop.

Delivery
We strive to deliver your clothes as soon as possible. Normally, this means delivery within 7 days of receipt of your order. Please note that we only deliver to countries within the EU and European non-EU countries.

All shipping costs will be specified in the purchase order, so that the cost is clearly visible to you prior to completing the order.
DHL (sometimes Postnord) is used as carrier and your package is shipped to your nearest delivery point. When the package has reached the delivery point, you will recieve a text message.

You as a customer always have the right to cancel the purchase if delayed. There may be occassions when it is impossible to complete the order, for example, if any supplier or freight forwarder is unable to fulfill his commitment to us. We reserve us the right to waive all reimbursement to customers regarding delivery delays.

Packages returned as undeliverible
If you do not pick up your package within 7 days, your package will be returned to Rabalder. You as customer will be charged for costs arising in connection with this.

Returns
Rabalder has a 14 day return policy which means that you can return the items you have ordered up to 14 days from the date you recieved your parcel. For the return to be accepted the returned items must be essentially in the same condition in which they were sold and with any seals intact.
Please note that financial responsibility for the return is yours until it reaches us.

Rabalder will repay the price of the item as soon as possible, the funds will be returned to your original method of payment. You as customer are required to pay return fees yourself. However, in case of approved claims, we will cover the return costs. This refund will be corrected when we have approved your complaint.

Return to:
Rabalder Webshop
Göteborgsvägen 4
S-521 30 Falköping
Sweden

NOTE! We do not handle exchanges, you as a customer must place a new order on our webshop.

Damaged products
Nobody is perfect. We work hard to avoid the emergence of damages or defects in our products. Should you find that an item despite this is damaged or otherwise defective, we will replace your item with a new sample of the item in question, if a new one is available. If a new item is not available, you will be refunded with the original cost of the item and the return cost, unless the defect can be repaired. If the damaged item was part of an order containing other purchased items, the cost of the original delivery will not be refunded. You are asked to always examine your received products at the time of delivery and as soon as possible report any deviations from your order to us.

We will refund you as soon as possible from the date the returned item is received by Rabalder, and we have established that the item is damaged or otherwise defective. Always save your receipt. Rabalder will repay the price of the item as soon as possible, the funds will be returned to your original method of payment.

Display of products
Our products are displayed as realistically as possible. However, we cannot guarantee that the colours appearing in the Webshop reflect the clothes’ colours in reality. They can be reflected in different ways depending on your computer or phone screen, graphic card and the computer settings.

Use of personal data
Rabalder AB applies the Swedish Personal Data Act. As one of our customers, you agree that we store and may use your personal data for following purposes. For example to deliver goods to you or for you to be able to recieve the marketing you consented to (newsletters, bonus check etc).

We take full responsibility for not disclosing your personal information to third parties. You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, ypu can ask to have the information corrected or removed.